Deleting an Account

1. Introduction

This document explains how to delete an account on the Fujitsu Research Portal. Two accounts, the AD account and the Portal account, must be deleted in order. If the AD account is deleted, API access tokens cannot be issued. Note that the contents of this manual may differ from the latest version.

2. Deleting an Account

2.1. Deleting the AD Account

1. After signing into the Portal, click the "My account" in the navigation bar at the top, and go to the “Account" page.

   

2. On the “Account” page, navigate to the "Delete AD Account" section and click the "Delete AD Account" button to go to the authentication page.

   

3. On the authentication page, enter your credentials and click "Sign In" to conduct SMS authentication. Fujitsu employees can select "Fujitsu SSO" to skip SMS authentication and log in (sign in).

   

4. Once the SMS authentication is conducted, enter the verification code and click “Verify Code".

   

5. Click the "Delete" button to delete the AD account.

   

6. AD account deletion is complete when you see the screen on the lower left.

   

2.2. Deleting the Portal Account

1. On the “Account" page, navigate to the "Details" section and click the "Close account" button.

   

2. A confirmation dialog will appear. Click the "OK" button. After that, You will be signed out and redirected to the homepage.

   

3. A confirmation e-mail will be sent. Check the e-mail address you registered.

3. If you delete the portal account before the AD account

After deleting the Portal account, you will be signed out and redirected to the homepage. Sign in with the same username and password used for the deleted Portal account. As this procedure will re-create the deleted Portal account, you will receive an email confirming your registration. Then delete the accounts again starting with the AD account, then the Portal account.